Customer Service Representative

Customer Service Representative - Austin

Camfil USA, a leader in filtration products and equipment, has an immediate opening for an individual with proven customer service and administrative skills for our Austin, TX Sales Branch Office.

In this position the Customer Service Representative will work closely and support our Sales, Service and Warehouse operations Monday through Friday 7:30am to 4pm.

• Customer service
  • Order processing
  • Data entry
• Directly dealing with customers, taking orders and payment etc.
• Greeting walk‑in customers and processing orders
• Communicating with customers courteously and promptly
• Working closely with warehouse personnel to coordinate customer pickups
• Speaking with customers as they inquire about products
• Providing literature, technical information, product information and any other support to our customers.
• Answering phone calls and directing to proper person when necessary
• Quote customers using Microsoft Dynamics
• Pricing
• Billing
• Scanning documents on a daily basis
• General office tasks.

• Must have excellent organizational and communications skills.
• Computer software skills to include strong proficiency with Outlook, MS Excel and Word programs.
• ERP System knowledge preferred.

• Minimum High School Diploma or equivalent.
• Office experience preferred.

• Ability to communicate effectively orally and written to Management and employees of the organization.

• General mathematical skills required.

• Problem‑solving skills required, ability to analyze data.

• While performing the duties of this job you will be exposed to warehouse surroundings.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.