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HelpDesk/Support Bilingual Technical Support Customer Service Rep

Onsite Customer Support Specialist — B2B & B2C

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Weedmaps
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A cannabis industry leader in Austin is seeking a Customer Service Specialist I to provide exceptional support to both B2B partners and B2C clients. The role involves diagnosing technical issues and ensuring customer satisfaction in a fast-paced environment. Requirements include at least 1 year of customer service experience, excellent communication skills, and the ability to work independently. Bilingual skills and familiarity with tools like Salesforce and Jira are advantageous.

Competitive hourly compensation and comprehensive benefits are offered.
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