Customer Service Representative

Our client, a healthcare services organization, is seeking a  
** Medicaid Customer Service Representative
** to join their team. As a Medicaid Customer Service Representative, you will be part of the Customer Support team supporting Medicaid providers and clients. The ideal candidate will have strong communication skills, customer service excellence, and the ability to multitask, which will align successfully in the organization.

*
* Job Title:

** Medicaid Customer Service Representative

*
* Location:

*
* ** Onsite*
* ** Pay Range:**  $20.00/hour

** What's the Job?*
* + Provide support to Medicaid providers and clients regarding eligibility, claims status, and program-related questions.

+ Respond to high-volume inbound calls in a professional and timely manner.

+ Assist with problem resolution and customer inquiries.

+ Document all customer interactions accurately and clearly in online systems.

+ Meet productivity, attendance, and performance metrics while transferring callers to appropriate departments when needed.

** What's Needed?*
* + Minimum 6 months of high-volume inbound call center experience within the last 12 months.

+ Strong customer service and communication skills.

+ Ability to multitask in a fast-paced environment.

+ Basic computer proficiency.

+ Must be able to work any assigned 8-hour shift between 7:00 AM and 7:00 PM;
Microsoft Office experience preferred.

** What's in it for me?*
* + Competitive pay at $20.00 per hour.

+ Opportunity to gain experience in the healthcare and Medicaid industry.

+ Stable full-time schedule with 8-hour shifts.

+ Professional growth in a fast-paced customer service environment.

+ Supportive team atmosphere with ongoing development opportunities.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis and Talent Solutions*
* _Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals._

_In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram._

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.