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Client Care & Tax Journey Concierge

Job in Austin, Travis County, Texas, 78716, USA
Listing for: H&R Block
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

H&R Block in Austin, TX seeks a Client Care Specialist to welcome clients, gather documents, and guide them through the tax journey with personalized support. You will work closely with Tax Advisors to prepare clients for consultations and ensure a smooth, informative experience.

Responsibilities include intake assistance, explaining steps and pricing, and maintaining confidentiality while using digital tools. A strong service mindset and teamwork are essential to success in this fast-paced role.

The Client Care & Tax Journey Concierge position in the Finance, Human Resources field is open for applications.

We are currently recruiting a Client Care & Tax Journey Concierge for our team in Austin, TX, United States.

This is an excellent role to take on the Client Care & Tax Journey Concierge role at H&R Block.

As a Client Care & Tax Journey Concierge, you will play an important part at H&R Block in Austin, TX, United States.

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