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Senior AI-Driven Customer Success Leader

Job in Austin, Travis County, Texas, 78716, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Service Now is seeking a Senior Success Advocate to act as a customer advocate, overseeing a portfolio to help achieve business outcomes and drive adoption of Service Now products. You will bring best practices, innovations, and capabilities to guide customers toward maximum value from their Service Now investments.

The role emphasizes prescriptive guidance, cross-team collaboration, and mentoring junior members while helping shape new success plays and customer use cases across a distributed,

The Senior AI-Driven Customer Success Leader position in the Management & Operations, Sales field is open for applications.

Step into the Senior AI-Driven Customer Success Leader role at Service Now in Austin, TX, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

Position Requirements
10+ Years work experience
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