Retention & Upsell Specialist
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Success Management, Call Center / Support, Customer Service Rep, English Customer Service
Charter Communications, operating as Spectrum, is hiring a Sales and Customer Solutions Representative in an office environment. The role focuses on retaining customers, upselling Spectrum’s video, data, and phone services, and driving revenue growth.
Qualified candidates have a high school diploma, strong English communication, and 2+ years in call center or customer service roles. Expect variable hours including weekends and holidays, with competitive pay starting at $18/hour and incentives
The Retention & Upsell Specialist — $70K+ with Incentives role at Charter Communications is now open for applications in Austin, TX, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in Austin, TX, United States.
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