Americas Customer Support Leader
Listed on 2026-10-16
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Miro is seeking a Manager, Customer Support AMER in Austin to lead Tier 2 and Tier 3 support, while overseeing outsourced Tier 1 for AMER time zones. You’ll report to the Global Head of Customer Support and partner with cross-functional teams to raise the bar on customer outcomes.
You’ll drive performance metrics, mentor a high-performing team, and help shape global support strategy with an AMER perspective. This role offers a hybrid work model with a focus on team growth and customer excellence.
The following opening is for a Americas Customer Support Leader with Miro.
This is a great opportunity to take on the Americas Customer Support Leader role at Miro.
As a Americas Customer Support Leader, you will play an important part at Miro in Austin, TX, United States.
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