Client Success Specialist, AI-Powered SaaS; Hybrid
Listed on 2026-10-18
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
SaaS Sales, HelpDesk/Support
Ontic in Austin, TX is seeking a client-facing Support Specialist to join the Success team, handling onboarding and ongoing support for our SaaS platform. You’ll engage directly with clients, resolve issues, and ensure a seamless experience while documenting processes and improving knowledge resources.
The role collaborates with Product and Development, supports cross-functional teams, and requires strong communication and proactive problem-solving in a hybrid Austin environment.
Our team is growing, and we are hiring a Client Success Specialist, AI-Powered SaaS (Hybrid) in Austin, TX, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 60.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Client Success Specialist, AI-Powered SaaS (Hybrid) role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).