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B2B Digital Tools Adoption Lead - Customer Success

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Traka Group
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

HID Global is seeking a Customer Success Adoption Manager in Austin to own adoption and operational performance for EDI, Webshop, and Customer Command Center tools. You will guide customers through onboarding, change, and optimization, manage escalations, and translate usage data into measurable improvements.

The role requires partnering with technical teams, leading readiness activities, and delivering customer enablement materials while supporting a high-tech, global organization.

We have an opening for a B2B Digital Tools Adoption Lead
- Customer Success in Austin, TX, United States within Management & Operations, Sales.

Are you ready to take on the B2B Digital Tools Adoption Lead
- Customer Success role at Traka Group?

We would love to welcome a new B2B Digital Tools Adoption Lead
- Customer Success to our team in Austin, TX, United States.

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