Department support specialist
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
This is a customer service role which primarily works on cases in Salesforce related to billing and other operational issues. Will primarily act as an intermediary between the customer, the company/internal stakeholders, and potentially the utility. They handle cases escalated from tier one.
Skills:Background in customer service is crucial, along with basic Microsoft/Excel, and strong written/verbal commination and issue resolution skills.
Experience with order to cash systems, Salesforce, and the energy market would be advantageous. No minimum years of experience or degree required; experience is preferred.
Experience:
High School or General Education Degree (GED)
Consider building your career as a Department support specialist at SGS Consulting.
We are currently recruiting a Department support specialist for our team in Austin, TX, United States.
This is a great role to take on the Department support specialist role at SGS Consulting.
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