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Global Head of Enterprise Customer Success

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Semrush Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 320000 - 365000 USD Yearly USD 320000.00 365000.00 YEAR
Job Description & How to Apply Below

Semrush Inc. is seeking a proven Enterprise Customer Success leader to run global CS for its largest and most strategic customers.

You will report to the CSO and collaborate with the VP of Enterprise Sales to drive time-to-value, adoption, value realization, retention, renewal readiness, and expansion partnerships across the Enterprise base. This is a product-deep, commercially accountable CS leadership role focused on turning Semrush capability into measurable business impact for multi-region,

We invite applications for the Global Head of Enterprise Customer Success position located in Austin, TX, United States.

We are currently recruiting a Global Head of Enterprise Customer Success for our team in Austin, TX, United States.

This is an excellent position to take on the Global Head of Enterprise Customer Success role at Semrush Inc.

As a Global Head of Enterprise Customer Success, you will play an important part at Semrush Inc. in Austin, TX, United States.

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