SaaS Client Support Specialist - Hybrid, AI Platform
Listed on 2026-10-18
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support, SaaS Sales
Ontic is seeking a client-focused Support Specialist in Austin, TX to resolve issues, guide customers, and act as the voice of the client between Success and Product. You will handle tickets, collaborate with multiple teams, and help maintain knowledge resources for customers.
The role emphasizes proactive client engagement, data-driven service improvements, and a strong emphasis on professionalism in a hybrid Austin office environment.
This position is for the SaaS Client Support Specialist
- Hybrid, AI Platform role at Ontic Technologies.
Learn more about the SaaS Client Support Specialist
- Hybrid, AI Platform role in the description above.
We appreciate your interest in this position.
Join Ontic Technologies and contribute to our ongoing work.
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