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Customer Success Specialist II - Data-Driven Retention

Job in Austin, Travis County, Texas, 73301, USA
Listing for: Teladoc Health
Full Time position
Listed on 2026-10-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Teladoc Health is seeking a Customer Success Specialist II to support disputes and satisfaction, reporting to the Sr. Manager of Customer Operations.

This role emphasizes cross‑functional collaboration to protect the customer experience and drive measurable outcomes across teams. You will lead account audits, design advanced reports, manage change orders, resolve billing disputes, and develop strategic success plans for at‑risk accounts, including EOL coordination and proactive health monitoring

The following opening is for a Customer Success Specialist II
- Data-Driven Retention with Teladoc Health.

We are seeking a motivated Customer Success Specialist II
- Data-Driven Retention to join Teladoc Health in United States.

Consider building your career as a Customer Success Specialist II
- Data-Driven Retention at Teladoc Health.

The Customer Success Specialist II
- Data-Driven Retention position in the Sales field is open for applications.

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