Front Desk Agent

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

We are looking for a welcoming, organized, and professional Front Desk Agent to help create a positive first impression for visitors and customers. This role involves greeting guests, providing general information, directing inquiries, and assisting with everyday front desk operations.

The ideal candidate enjoys interacting with people, stays organized in a busy environment, and takes pride in delivering excellent service. Training will be provided.

• Welcome visitors and customers with a friendly and professional attitude.

• Provide general information and direct visitors to the appropriate person or department.

• Respond to routine inquiries in person and by telephone.

• Assist with visitor registration and maintain organized reception records.

• Help coordinate appointments and communicate schedule updates when needed.

• Keep the reception area clean, organized, and presentable.

• Receive and distribute incoming documents and deliveries.

• Assist with general administrative tasks and front desk organization.

• Maintain confidentiality when handling visitor and company information.

• Collaborate with team members to ensure a smooth visitor experience.

• Strong customer service and communication skills.

• Professional appearance and courteous demeanor.

• Good organizational and time-management abilities.

• Attention to detail and ability to manage multiple routine tasks.

• Dependable, punctual, and comfortable interacting with different people.

• Ability to remain calm and helpful in a busy environment.

• Previous reception, hospitality, or customer service experience is an advantage but not required.

• Training and ongoing support.

• A professional and welcoming team environment.

• Opportunities to develop customer service and administrative skills.

• Practical experience in front desk operations.

• Opportunities for professional growth.

• Compensation based on the position and experience.