Head of Customer Support — Lead Team, AI-Driven, Global Ops
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Boom in Austin is seeking Head of Customer Support to own all customer interactions across Boom Screen, Boom Report, the App and Platform. You'll lead a 25-person team and coordinate with offshore ops in the Philippines.
Collaborate with CS, Product, Engineering to turn feedback into product priorities; offers a competitive salary, stock options, and US benefits, with in-office work in Austin.
We are looking to fill the Head of Customer Support — Lead 25+ Team, AI-Driven, Global Ops position at Boom in Austin, TX, United States.
This role, Head of Customer Support — Lead 25+ Team, AI-Driven, Global Ops at Boom, could be your next move.
Are you ready to take on the Head of Customer Support — Lead 25+ Team, AI-Driven, Global Ops role at Boom?
We would love to welcome a new Head of Customer Support — Lead 25+ Team, AI-Driven, Global Ops to our group in Austin, TX, United States.
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