Customer Service - Dry Cleaning & Laundry

Do you have a friendly attitude, a sharp eye for detail, and a passion for helping people? Join our team as a Customer Service Agent and become the next friendly face at ZIPS Cleaners!

Position: Customer Service Agent

Location: ZIPS Cleaners - We have 5 locations in the Austin Area

Schedule: [Full-time/Part-time | We are open 7am-7pm Mon-Fri and 8am-6pm Saturday]

Pay: $15+ depending on experience

• Greet customers with a warm and professional attitude.
• Check in and process garments for cleaning.
• Handle payments, orders, and pickup/drop-off coordination.
• Answer customer questions in person and by phone.
• Ensure orders are accurate, clean, and ready on time.
• Keep the front counter clean, organized, and efficient.

• Great communication and customer service skills.
• Dependable, detail-oriented, and organized.
• Comfortable using a POS system (we’ll train you!).
• Prior experience in retail, hospitality, or customer service is a plus.

• Paid Holidays and PTO accrual for full time.
• Friendly, team-oriented work environment.
• Employee discount on dry cleaning services.
• Opportunities for advancement as we grow.
• Regular, steady hours with no late nights.

• Free uniforms
• Opportunity for advancement
• Paid time off