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Retention & Upsell Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Charter Communications, Inc.
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR

Job Description & How to Apply Below

Position: Retention & Upsell Specialist — $70K+ with Incentives

Charter Communications, operating as Spectrum, is hiring a Sales and Customer Solutions Representative in an office environment. The role focuses on retaining customers, upselling Spectrum’s video, data, and phone services, and driving revenue growth.

Qualified candidates have a high school diploma, strong English communication, and 2+ years in call center or customer service roles. Expect variable hours including weekends and holidays, with competitive pay starting at $18/hour and incentives

This is a strong position to take on the Retention & Upsell Specialist — $70K+ with Incentives role at Charter Communications, Inc.

We appreciate your interest in this position.

Join Charter Communications, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Retention & Upsell Specialist — $70K+ with Incentives role at Charter Communications, Inc., based in Austin, TX, United States.

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