Community Dental Health Coordinator

ABOUT ST. DAVID'S FOUNDATION

St. David's Foundation is a community-focused and equity-driven organization supporting health and wellness in Central Texas. It is one of the largest health foundations in the United States, funding more than $100 million annually in a five-county area surrounding Austin, Texas.

Through a unique partnership with St. David's Health Care, the Foundation strategically reinvests proceeds from the hospital system back into the community, with a goal of advancing health equity and addressing the needs of the communities facing the greatest health challenges.

Beyond grantmaking, the Foundation operates the largest mobile dental program in the country, providing highly accessible, quality oral healthcare, and offers the largest healthcare scholarship program in Texas, the St. David's Neal Kocurek Scholarship Program.

Since 2000, the St. David's Foundation Dental Program has offered free dental care to children at Title I elementary schools in Central Texas (Bastrop, Hays, Caldwell, Travis, and Williamson counties). Serving more than 5,000 patients each year, board-certified dentists, hygienists, and dental assistants provide high-quality dental care to children and offer evidence-based oral healthcare - including diagnosis, treatment, prevention, and oral health education - for children who lack access to quality, affordable oral healthcare.

During the summer, services are offered at various sites across our region to patients up to 18 years old. With a fleet of 10 vehicles, each mobile clinic is equipped with two dental exam stations, digital x-rays, and computer workstations.

The Community Dental Health Coordinator (CDHC) is responsible for helping patients served by the St. David's Dental Program and their families to navigate and access dental care and other resources to adopt healthy behaviors. This position supports St. David's Dental Teams and the Community Dental Health Program Manager through an integrated approach to care management and community outreach.

The Community Dental Health Coordinator must understand the language, culture, and barriers to oral health services that community members might face. This position provides social support, informal counseling, and advocates for community health needs with the goal to promote, maintain, and improve the health of patients and their families.

The Community Dental Health Coordinator works with the Community Dental Health Program Manager to support patients in the Complex Care Program, which includes Case Management, Patient Navigation, and Patient Referrals. This role will assist in providing oral health education and community resources to patients and their families and evaluates patient and family outcomes. Additionally, the CDHC supports families in finding a dental home and navigating the insurance enrollment process.

• Minimum three years of experience in Clinical Administration, Case Management, or other related equivalent experience; or bachelor's degree in related field.
• Registered Dental Hygienist or Registered Dental Assistant with an active license.
• Minimum of one year of experience working in a dental practice.
• Community Dental Health Coordinator Certification, or certification obtained within one year from start date.
• Ability to work autonomously with little supervision.
• Bilingual in English and Spanish, with effective verbal, interpersonal, written, and presentation skills.
• Superior organizational, project management, time management, and multi-tasking skills, with high attention to detail.
• Computer proficiency in Microsoft Outlook applications, including Word, Excel, Outlook, and PowerPoint.
• Dental management software experience (Open Dental, Dentrix, or similar).

• Minimum five years of experience in Clinical Administration, Case Management, or other related equivalent experience.
• Minimum of two years of case management experience in a health-related organization, dental office, or clinical environment.
• Program management experience in a public health-related environment.
• Experience in developing health education and case management tools in Spanish and English utilizing proper grammar.
• Experience in outcomes-based program evaluation.
• Multilingual in various languages.

• See job description for more details about Responsibilities, Skills and Competencies, etc.