Clinical Reviewer, Dental Hygienist
Job in
Austin, Travis County, Texas, 73301, USA
Listing for:
Devoted
Full Time
position
Listed on 2026-11-09
Job specializations:
-
Dental / Dentistry
Job Description & How to Apply Below
Remote USA:
Full time:
Posted Yesterday:
R3858
** Job Description
***** A bit about this role:
*** A licensed dental hygienist will play a vital role within Devoted Health's Clinical Operations team by performing first-level clinical reviews of dental claims and pre-treatment estimates using established clinical guidelines, policies, and delegated authority. This position ensures accurate, timely, and compliant utilization management while supporting high-quality, compassionate care and strong relationships with dental providers.
*
* Schedule:
** The position follows a five-day, eight-hour work schedule, totaling 40 hours per week. Shifts are scheduled within the hours of 8:00 AM–8:00 PM ET and will include weekend and Holiday rotation coverage.
*** Your Responsibilities and Impact will include:***
* ** First-Level Clinical Evaluation:
** Review assigned dental claims and pre-treatment estimates requiring clinical evaluation, approving claims that meet clinical, contractual, and documentation requirements.
* ** Documentation & Image Review:
** Evaluate radiographs, dental charting, narratives, treatment records, and claim histories using evidence-based guidelines and clinical expertise.
* ** Case Referral & Coordination:
** Refer complex cases, potential denials, or adverse benefit determinations to Dental Advisors or designated clinical authorities for final determination (the Dental Hygienist Clinical Reviewer does not deny authorizations).
* ** Documentation & System Entry:
** Identify required documentation for clinical review, clear processing instructions, and document review findings accurately in claims systems.
* ** Coding & Policy Application:
** Consistently apply ADA CDT coding knowledge, dental terminology, clinical documentation standards, and contractual provisions.
* ** Quality & Escalation:
** Identify and escalate unusual practice patterns, utilization trends, potential fraud, waste, or abuse concerns, policy gaps, or workflow issues.
* *
* Cross-Functional Collaboration:
** Collaborate with Dental Advisors, Claims, Provider Relations, and team leads to support smooth operations and constructive provider communications.
* ** Compliance:
** Maintain full compliance with HIPAA, privacy standards, organizational policies, and regulatory requirements.
*** Required skills and experience:
**** 5+ years of clinical experience as a dental hygienist in a private practice or comparable dental healthcare setting. Dental claims review or utilization management experience is a plus.
* Active Registered Dental Hygienist (RDH) license or relevant clinical dental credential in good standing.
* Strong working knowledge of ADA CDT coding, dental terminology, dental procedures, and clinical documentation.
* Demonstrated ability to read and interpret dental radiographs, charting, clinical narratives, and treatment records.
* Excellent analytical, organizational, communication, and problem-solving skills with high attention to detail.
* Proficiency with claims-processing systems, electronic health/dental records, and standard digital tools.
* Experience with technology-enabled workflow improvements, particularly with AI/LLM tools.
*** Desired skills and experience:
**** Prior experience in dental insurance claims review, utilization management, or health plan clinical operations, ideally within a Medicare Advantage or managed care setting. #LI-remote
*** Salary range:*** $58,000 - $75,000 annually
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional…
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