Lead Product Designer

Ownwell helps property owners reduce the costs of owning real estate. Our proprietary software automatically identifies property owners that are overpaying on real estate expenses. We then manage the end-to-end process of reducing bills through tax appeals, exemptions, and corrections.

Over $40 billion is overpaid in property taxes every year, and inaccurate tax assessments disproportionately affect people of color, immigrants, as well as low-income communities.

We’re dedicated to making the costs of property ownership more transparent and equitable. We believe that regardless of status or level of real estate expertise, everyone should have access to the information, tools, and resources to manage their real estate with confidence.

Ownwell is well-funded and venture-backed by some of the best investors in the world. Our customer base has grown by more than 1000% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.

People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.

We’ve brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.

Our core values are our guiding principles in everything we do

• Customer Obsession
• Take Ownership
• Do The Right Thing
• Go Far Together
• Accelerate Innovation

We’re looking for a Lead Product Designer to guide our design practice and shape thoughtful, high-impact experiences across our products. You’ll work closely with product managers and engineers to bring new ideas to life, improve existing experiences, and ensure everything we build is intuitive, accessible, and visually consistent. You’ll also mentor a small team of designers, evolve our design system, and use insights from research, data, and customer feedback to make informed design decisions.

If you love solving real user problems through design, moving fast in Figma, and experimenting with AI and analytics tools, you’ll fit right in.

• Collaborate with Product Managers on zero-to-one projects to bring new product ideas to life
• Lead ongoing product iterations, making improvements based on feedback, research, and data
• Design across devices and breakpoints, platforms and channels
• Evolve our design system to keep everything clean, consistent, and scalable
• Conduct user research and market research for product and expansion initiatives
• Perform customer research via interviews, surveys and user testing
• Use AI tools
  • Produce design concepts and graphics
  • Run accessibility checks
  • Rapidly ideate and iterate designs
  • Analyze data from Mixpanel, Hotjar, and similar tools to inform design decisions
• Advocate for accessible, inclusive, and delightful user experiences
• Utilize your skill and knowledge to help other departments

• 5+ years of experience designing web and mobile-web products end-to-end, from concept to launch
• Deep expertise in Figma with the ability to move fast while maintaining exceptional quality
• Skilled at balancing multiple projects and priorities in a dynamic startup environment
• Strong communication and presentation skills — able to clearly explain design decisions to product and engineering partners
• Analytical mindset with the ability to translate product data and customer insights into actionable design improvements
• Comfortable running user interviews, surveys, and usability tests to inform design decisions
• Collaborative and proactive, with a track record of working effectively across teams and disciplines
• Organized, detail-oriented, and committed to accessible, user-first design
• Curious about emerging tools and AI-driven workflows that improve design speed…