Senior Product Designer Austin, Texas

Austin, TX | Hybrid (Minimum 4 days in office) | Full Time

At Kizen, we’re engineering a more humane future where AI drives universal healthcare, more impactful work, world-class education, exceptional customer experiences, and — overall — a more fulfilling human experience.

Kizen is on a mission to give every team member an AI Assistant - turning every company into an AI-company, every worker into an AI-Enhanced Worker, and every Process into an AI-optimized, continuously improving process. Kizen is the first GenAI enterprise application builder. Businesses of any size, within any industry can build AI assistants for complex jobs across healthcare, finance, and HR and modern enterprise applications - like CRMs, Workflow Automation, Real Time Dashboards, and Secure Portals in minutes and perfect them in an afternoon.

Kizen helps teams systematically improve processes and business outcomes with data-driven insights and powerful automation with access to all the latest AI models.

Our core values are the heart of Kizen’s DNA. They are baked into our culture, drive our decisions, and manifest in how we treat our customers, partners, and each other. We are:

• Customer Obsessed. We are fanatical about making our customers wildly successful. We adopt our customers’ missions as our own, and do not rest until they have made their mark on the world and achieved every last goal.
• Fiercely Kind. Kindness is a way of life, so we strive to be a force for good in all we do. We value all people, treating others with unwavering respect, compassion, and understanding. In the spirit of stewardship, we aim to leave things better than they were.
• Relentlessly Excellent. We build amazing teams and unleash their talents. We approach our work with a sense of urgency, always giving our best effort, then trying to do a little better. We operate with complete transparency, creating trust and resolving issues faster.
• Amazingly Fun. Doing the job of your dreams should be outrageously fun. We laugh a lot, and celebrate early and often. We embrace an attitude of optimism and genuinely enjoy collaborating.

Do you strive to make the complex understood and create satisfying user interfaces?

We are looking for a hands-on Senior UX Designer with a history of quality product design as we bring our next-gen platform to the world.

This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the product team’s UX Designer you’ll be working directly with our CTO and VP of Engineering to design and build sophisticated yet elegant user interfaces for the Kizen platform and solutions.

We have an established design system, and in this role, you should roughly spend 80% of your time devoted to features and improvements within the existing design system, and 20% making improvements to the system itself (or self-guided design).

You’ll be a key participant in all of our requirements grooming meetings where the critical decisions about the direction and features of our product are discussed.

User Experience Excellence

• Review and contribute design guidance to feature tickets
• Collaborate with product and engineering to ideate on solutions to use-cases from existing customers and internal stakeholders
• Illustrate design ideas using storyboard, process flows, and sitemaps
• Maintain a competitive edge against competitor products and industry trends

Testing and Verification

• Utilize a metrics based approach to evaluate customer feedback (in collaboration with our Product team) to prioritize where we should improve our UI to maximize user experience
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Review features prior to release for adherence to style guide and design system
• Precision in designs to ensure pixel-perfect mockups to eliminate ambiguity in the dev and QA process

Customer Obsession

• Be the voice of the customer
• Understand product specifications and user psychology and predict what might work for both
• Conduct layout adjustments based on user feedback
• Maintain and evolve our Figma-based design system
• Create easy to use design tools so that Product Owners can…