Senior Product Designer

Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning, execution and insights capabilities, Axonify drives real business impacts for the world’s largest frontline organizations across retail, grocery, healthcare, and financial services.

More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next.

We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible.

As a Senior Product Designer you are the voice of the user, ensuring our products are both usable and effective while supporting our business goals. This role is on our Product Design team and collaborates closely with Product Management and Development from ideation to launch. As a senior contributor, you will draw on your expertise, UX research, and best practices to help shape the future of our user experience, meticulously crafting valuable solutions that delight our users.

Drive Strategy:

• Understand user needs, behaviors, pain points, and motivations using analytics and user research
• Craft journey maps, workflows, personas, and other artifacts to articulate research insights and ground cross-functional conversations
• Solve problems with a systems-thinking mindset, considering the broader customer journey and wider platform context
• Collaborate with Product Managers to analyze findings and shape product roadmaps

Own the End to End Design Process:

• Transform customer insights, business goals, and technical requirements into intuitive user experiences that solve real user problems
• Lead projects through the design lifecycle end to end - from research through wireframes, prototyping, visual design, and implementation
• Contribute to and evolve our design system, interaction patterns, and platform best practices

Champion Design As a Discipline:

• Understand and advocate for the user in all projects
• Create and contribute to processes that increase team efficiency and ensure design excellence
• Proactively share knowledge, methods, and ways of working with the team to foster growth and excellence

Collaborate Cross-Functionally

• Partner closely with Product Management, Engineering, and other cross functional teams to define strategy and create solutions
• Drive alignment across teams with clear storytelling and design rationale

• You are an experienced designer with 5+ years experience designing digital products at scale
• You think in systems and experiences. You consider information architecture, navigation, and workflows to create intuitive patterns that scale.
• You are able to balance long term strategy with iterative improvements that quickly move the needle for users.
• You are a team player. You put as much care into your collaboration as you do your craft.
• You can clearly articulate design rationale and drive alignment within complex groups of cross functional stakeholders at all levels of the business
• You have adopted AI as a part of your design craft and stay up to date on the best ways to design with and for AI
• You are comfortable adapting quickly to the evolving needs of a scale-up that is making bold plays in the market
• Nice to Have:
  Experience designing for SAAS products

We have a strong preference for candidates located in Toronto
, Kitchener-Waterloo
, or the surrounding areas, as this provides opportunities for in-person collaboration at our Waterloo, Ontario office.

Candidates based in and eligible to…