Director, Design

There’s never been a more exciting time to be part of Rev.

Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it.

Come build what’s next with us

Rev is looking for an Austin-based Director of Design to own Design as a function, establish a cohesive vision for our product experience, and raise the quality of what we ship.
You’ll bring exceptional taste, strong product judgment, and a deep understanding of our customers. You’ll be accountable for design direction, craft, and consistency across Rev’s products. Working closely with Product and Engineering leadership, you’ll identify where the experience falls short, set clear priorities for improvement, and translate that vision into shipped work.
This is a hands-on player/coach role. You’ll personally lead critical design work from discovery through implementation while coaching our existing designer, strengthening their craft and judgment, and building practices that make great design repeatable. Your success will depend on both the quality of the experiences we ship and your ability to elevate the people building them.
You’ll also own the customer feedback loop. You’ll build ongoing customer relationships, understand their workflows firsthand, and lead discovery and usability testing. You’ll bring Product and Engineering into that learning, ensure findings inform product priorities and design decisions, and assess whether shipped changes solve the intended problems.
We’re looking for someone who actively seeks design reviews and welcomes thoughtful challenge. You’ll put work in front of others early, invite feedback from customers and colleagues, and use it to improve the experience. You’ll bring conviction without rigidity, address disagreements directly, and guide teams toward clear decisions and follow-through.

• Ownership of Design: Serve as the accountable leader for Design  the product design vision, establish clear expectations, and own the quality of the customer experience across our products

• Design direction and quality: Define what great customer experience looks like  and uphold standards for interaction design, visual craft, usability, accessibility, and consistency

• A cohesive product experience: Connect work across teams into a clear, intuitive experience. Partner with Product and Engineering leadership to prioritize and address the design and usability problems that create the most friction for customers

• The customer feedback loop: Establish a regular cadence of customer conversations, workflow observation, discovery, and usability testing. Translate findings into priorities and design decisions, validate the impact of shipped improvements, and use what you learn to guide iteration

• Customer understanding across Build: Bring product managers and engineers into direct customer learning. Help teams develop an ongoing understanding of customer needs and apply that understanding in their day-to-day work

• Critical design initiatives: Personally lead high-impact work from problem definition through exploration, prototyping, implementation, launch, and iteration. Stay close to the details that determine the quality of the finished experience

• Coaching and design development: Coach our existing designer through close collaboration, actionable feedback, and clear expectations. Build their craft, judgment, and ability to independently deliver strong work

• De…