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Associate Director, Disability and Access

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Phase2 Technology
Full Time position
Listed on 2026-01-12
Job specializations:
  • Education / Teaching
    Education Administration, School Counselor, Academic
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Job Posting

Title:

Associate Director, Disability and Access

Hiring Department: Disability and Access

Position Open To: All Applicants

Weekly Scheduled

Hours:

40

FLSA Status: Exempt

Earliest

Start Date:

Jan 19, 2026

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details General Notes

About Disability and Access

Based in the philosophy that all students should be assured equal access and opportunity, Disability and Access (D&A) works to eliminate physical, instructional and attitudinal barriers by providing reasonable accommodations and fostering awareness within the University community.

To learn more about Disability and Access, please visit (Use the "Apply for this Job" box below)..

Purpose

This position advances access for students with disabilities by leading accommodation processes, supervising access coordination staff, and serving as a central campus resource on accessibility. Through managing a high volume caseload, strengthening cross campus partnerships, and improving systems and workflows, this role ensures students receive timely, effective accommodations and supports the University’s commitment to an inclusive, accessible learning environment.

Job Responsibilities
  • Coordinate processes with internal D&A teams and external campus partners related to student accommodations and services, including, but not limited to: priority registration, course load reduction/medical withdrawal, and accommodation letters. Make recommendations for process improvements, provide training, and ensure relevant timelines are met and updates are communicated internally and externally. Work with other staff members on assessment goals and collecting, reviewing, and interpreting departmental data.

  • Hire, train, supervise, and evaluate 6 access coordinators to determine appropriate and reasonable service delivery to students with disabilities. Provide guidance, feedback, and project-specific oversight to the access coordinators.

  • Conduct intake and drop-in appointments with current and prospective students and families and maintain a caseload of approximately 225 students. Determine reasonable accommodations and support faculty and staff in the implementation of approved accommodations. Ensure accurate records are maintained in a confidential manner in keeping with the University’s document retention policy, privacy laws, FERPA, and ADA requirements.

  • Function as a member of D&A, assist with general functions of the office and special projects as assigned.

  • Oversee processes to ensure maintenance of D&A student files (e.g.: data consistency, inactivations, record retention, etc.). Ensure end-of-the-semester reporting requirements are met. Work closely with D&A Director of Campus Access and Collaboration on data syncs, database updates and maintenance, and data reporting.

  • Provide support for access coordinators and senior access coordinators related to clarification on D&A processes and procedures. Serve as point-of-contact for day-to-day questions and concerns from access coordinators and administrative staff related to student interactions, accommodations, and documentation. Lead consultation and review sessions.

  • Serve as point-of-contact for campus departments on student-facing concerns (e.g.: ADA, Texas Parents, Student Outreach and Support, Office of the President, etc.). Communicate and problem-solve with a variety of stakeholders, including students, faculty, staff, administrators, and community members. Update D&A directors and access coordinators as needed related to specific student situations or access concerns.

  • Presents accessibility and disability information at campus events and training for students, faculty, staff, and the campus community. Leads and participates in campus committees related to accessibility. Fill in for D&A directors on meetings and projects as needed.

Required Qualifications
  • Bachelor's degree in psychology, social science, behavioral science, or related field.
  • Three (3) years of experience working in disability services, student affairs, counseling, or another student-support role in a higher education setting.
  • Experience reviewing psycho-educational reports, working within the guidelines of the ADA, ADAAA and Section 504.
  • Experience counseling students or advising college students with disabilities.
  • Experience with crisis management and counseling.
  • Excellent interpersonal skills.
  • Strong communication skills for working with students, families, faculty, and campus partners.
  • Possession of a professional demeanor.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
  • Master's degree in education, psychology, social science, behavioral science or related field.
  • Five or more years of progressively responsible experience in disability services or a closely related area.
  • Supervisory experience overseeing professional staff, graduate assistants, or student employees.
  • Familiarity with universal design, accessibility best practices, and emerging trends in disability support.
  • Working…
Position Requirements
10+ Years work experience
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