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Director, Youth & Family

Job in Austin, Travis County, Texas, 78716, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-01-12
Job specializations:
  • Education / Teaching
    Youth Development
  • Non-Profit & Social Impact
    Youth Development
Job Description & How to Apply Below

The Greater Austin YMCA is hiring a Youth & Family Director! Apply today!

Job Description

The Youth & Family Director oversees and coordinates a diverse range of programs designed to engage and inspire children, teens, and families to learn, grow, and thrive. This role manages offerings such as Gymnastics, Dance, Kids Play, Cultural & Arts Programs, Camp, and more, many of which are seasonal, ensuring each is delivered safely, creatively, and with excellence.

A key part of this role is driving innovation: identifying opportunities to enhance programs, introduce new experiences, and engage families in meaningful ways. The Director collaborates with staff and partners to implement programs, troubleshoot challenges, and ensure a high-quality experience for all participants. By combining operational management with creative thinking, the Youth & Family Program Director helps programs evolve, supports staff in executing activities, and delivers experiences that foster confidence, exploration, and lasting connections for children and families.

Qualifications
  • A bachelor's degree in education, youth development, or a related field, or a combination of education, professional experience, and training.
  • Minimum of 2–3 years of experience in program management or youth/family programming, including some supervisory experience.
  • Experience developing and managing seasonal and year‑round programs.
  • Strong knowledge of child and youth development, inclusive programming, and community engagement.
  • Ability to innovate, problem‑solve, and enhance program offerings.
  • Bilingual (Spanish/English) strongly preferred.
  • Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
  • Ability to apply knowledge of accounting and finance basics.
Essential Functions
  • Hold program teams accountable for high performance and achievement of organizational objectives.
  • Model inclusive leadership behaviors and embrace diversity in all forms.
  • Hire, coach, and manage direct reports, ensuring alignment with the association's people practices.
  • Implement a goal‑based management approach, ensuring staff are actively working toward center‑level objectives and key results.
  • Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
  • Monitor and maintain all required staff certifications.
  • Promote and incorporate the YMCA's five core values and attributes.
  • Prioritize relationship‑building with members, program participants, volunteers, and all YMCA stakeholders.
  • Respond to member and participant needs in a courteous, friendly, and professional manner.
  • Ensure all programs deliver excellent customer service and a transformative YMCA experience.
  • Oversee and guide current Youth and Family programs, Kids Play, and new program development.
  • Establish operating standards and program objectives to ensure quality, participant satisfaction, and growth.
  • Support marketing and promotion efforts to achieve program enrollment and engagement goals.
  • Develop and maintain maintenance programs and procedures for facilities and equipment.
  • Maintain accurate program records, including registrations and statistics.
  • Develop and maintain collaborative relationships with community organizations to increase YMCA visibility.
  • Develop, monitor, and manage program budgets to meet fiscal objectives, control expenses, and achieve financial targets.
  • Coordinate facility use across departments to ensure smooth execution of program activities and events.
  • Participate in fundraising initiatives, including the Annual Campaign.
  • Contribute to strategic Impact Group meetings and other organizational initiatives.
  • Complete other duties as assigned.
Physical Requirements

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk and occasionally lift and/or move items, including equipment, furniture and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Us

The Greater Austin YMCA is a nonprofit community enterprise with a purpose of elevating quality of life in central Texas by boldly expanding access for all children, adults, families and seniors…

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