Manager, Strategy & Initiatives – Facilitation & Learning

Overview

Manager, Strategy & Initiatives – Facilitation & Learning Experiences at Charles Schwab.

• Facilitating CRSU, FCA and other early talent program live sessions throughout the year.
• Supporting other learning programs through facilitation of coaching and training sessions and building course outlines for new content as needed.
• Providing input to improve the operational efficiency of the live training experience.
• Coordinating with business partners, program owners, content developers, and Instructional Designers to create engaging and impactful learning solutions and ensuring diverse modalities are leveraged.

• Delivering impactful live training and coaching sessions that provide practical application opportunities to new hires.
• Creating a learning environment where learners feel safe and comfortable to ask questions, share knowledge, and learn from one another.
• Using dynamic facilitation tools (polling, breakout groups, collaborative tools) to keep virtual learners engaged and connected.
• Building strong, effective, and collaborative relationships with our internal team and cross-functionally with other L&D partners.
• Drafting content outlines and working with instructional design teams.
• Engaging others in open dialogue and influencing approach to gain support from various stakeholders who may have different priorities.
• Being enthusiastic about Learning & Development, self‑motivated, results oriented and able to drive organizational change.

• BA/BS required in Human Resources, Education, Business, or a related field or experience in lieu of a degree.
• Active FINRA Series 7 & 63 licenses.
• Must have 2+ years in Learning & Development or equivalent experience with understanding of facilitation skills and techniques.
• Track record of developing and implementing successful projects or programs with cross‑functional departments.
• Understanding of Schwab’s retail business including service and branch organizations.
• Excellent communication (both written and verbal) and interpersonal skills.
• Proven ability as a self‑starter, and demonstrated ability to think strategically and execute methodically.
• Ability to thrive in a dynamic, sometimes ambiguous and always fast‑moving work environment.

• 401(k) with company match and Employee Stock Purchase Plan.
• Paid time for vacation, volunteering, and 28‑day sabbatical after every 5 years of service for eligible positions.
• Paid parental leave and family building benefits.
• Tuition reimbursement.
• Health, dental, and vision insurance.

Salary: $ - $.

Location:

Austin, TX.