Administrative Manager

Administrative Manager

This position oversees the daily administrative operations and academic course scheduling for the Biology Instructional Office. Reporting to the BIO Director, this role manages course scheduling, registration logistics, course inventory and supervision of office and instructional support lab staff.

Responsibilities include:

• Course Scheduling:
  Determine with the BIO Director and three associated Biology departments which classes are offered, the number of sections taught, and which faculty are assigned. Ensures appropriate classroom facilities are available. Problem solve and troubleshoot complex issues to resolution. Review changes with departments.
• Registration & Student Services:
  Coordinate registration by setting closing limits, monitoring, and adjusting as needed. Perform prerequisite checks for all courses and process third-time repeat appeals. Assist students with registration inquiries in person and via email. Collaborate with Natural Sciences Advising and graduate coordinators.
• Instructional & TA Support:
  Oversee the assigning and hiring of teaching assistants for each semester. Report final exams each semester. Assist faculty with syllabus and CV uploads, textbook orders, and desk copies as needed. Assist faculty and TAs with room reservations.
• Staff Supervision:
  Supervise staff members in the immediate office as well as instructional support lab staff.
• Course Instructor Surveys:
  Coordinate course evaluation surveys (CES) for faculty and TAs for all BIO, MBS, INB, and NEU courses.
• Grade & System Reporting:
  Verify and update the FaSET report each semester. Oversee grade reporting for all undergraduate courses and act as grade representative for individual instruction courses.
• Course Inventory Management:
  Maintain undergraduate course inventory for BIO, MBS, INB, and NEU. Assist the BIO Director and Associate Chairs to process and track all changes to course inventory, including adding new courses and requests for changes to existing courses.
• Advisory & Communication:
  Serve as front office manager and act as a primary source of information and advice for faculty, staff, and students.
• Other duties as assigned

• Bachelor's degree and experience coordinating, administering, or managing academic programs or departmental operations.
• Experience supervising administrative, student and/or technical support staff.
• Familiarity with academic scheduling, course inventory maintenance, and registration processes at a higher education institution.
• Exceptional communication and organizational skills with high attention to detail.
• Proven ability to multitask, solve complex operational challenges, and balance multiple high-priority deadlines simultaneously.
• Demonstrated tact, diplomacy, and sound judgment in dealing with students, faculty, staff, and administrators.
• Relevant education and experience may be substituted as appropriate.

• 4-5 years of experience working directly in a university administrative office supporting large-scale instructional operations.
• Advanced knowledge of UT Austin applications and systems (e.g., Workday, NRRECS, NRTTVR, Class Manager Production System, Course Inventory Management System, Prerequisite Check System, Grade Reporting, CNS TA Matching System, Advisors' Toolkit, EASI, FaSET, Course Evaluation System).
• Direct familiarity with CNS curriculum, policies, department and graduate program structures.
• Demonstrated leadership skills in a customer-focused, highly collaborative setting involving faculty, staff, and students.
• Experience managing a high usage copy room.

$60,000+, negotiable depending on qualifications

Typical office environment

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest