Software Training Specialist w​/Top Secret Clearance; Temporary

A3 Consulting is looking for an experienced Software Training Specialist to support a major modernization effort for a federal defense customer. If you excel at designing and delivering multi-channel training—ranging from instructor-led sessions to digital learning assets and quick-reference guides—to drive seamless enterprise software adoption, this role is for you!

• Support the development and delivery of engaging, role-based training that prepares users to effectively adopt new system capabilities, processes, and workflows.
• Conduct training needs assessments and work with stakeholders and functional teams to identify audience-specific learning objectives, knowledge gaps, and training requirements.
• Monitor upcoming releases, sprint deliverables, and system changes to proactively assess training impacts and ensure training materials remain aligned with the current production environment.
• Develop realistic system demonstrations, exercises, scenarios, and hands-on learning activities that reflect operational workflows and user roles.
• Establish and track training effectiveness measures, including attendance, completion, learner feedback, knowledge assessments, and adoption trends, and recommend improvements based on results.
• Facilitate training content reviews and validation sessions with functional SMEs, technical teams, and Government stakeholders to ensure training accurately reflects approved system functionality and operational processes.
• Design, update, and maintain tailored curriculum, role-based training modules, user manuals, quick-reference guides, and interactive e-learning materials for a modernized case management system.
• Conduct engaging live (in-person and virtual) training sessions, classroom workshops, and train-the-trainer programs for varied user groups, from front-line end-users to system administrators.
• Collaborate closely with software developers, business analysts, and Agile teams to translate newly released features, enhancements, and system workflows into functional training assets.
• Ensure all training assets comply with federal standards, agency security protocols, and operational workflows.
• Support change management efforts by assessing user impacts and developing targeted training and communications to promote successful adoption of new system capabilities and processes.
• Support release readiness by aligning training materials, user guides, and communications with planned software releases and deployment schedules.
• Gather end-user and post-release feedback to identify training gaps, adoption challenges, system pain points, and opportunities to improve future training and release readiness.

• Bachelor’s degree in Instructional Design, Education, Training and Development, Communications, Business Administration, Information Technology, or a related field preferred.
• 3+ years of software training, instructional design, or technical adoption experience.
• Direct experience supporting federal government agency programs (defense or intelligence community preferred) as a government contractor.
• Proven track record delivering training for enterprise software solutions, web applications, or custom-built case management systems.
• Exceptional verbal, written, and presentation skills with an ability to communicate complex technical concepts to non-technical audiences.
• Experience developing instructor-led training (ILT), virtual instructor-led training (VILT), e-learning, user guides, job aids, and quick-reference materials.
• Experience conducting training needs assessments and developing role-based curricula.
• Experience supporting software implementations, modernization efforts, or organizational/user adoption initiatives.
• Ability to quickly learn…