SVP, Training

The SVP, Training is a visionary and results-driven executive responsible for leading the Training Institute, developing exciting new content, migrating from free to fee based training, and building out a robust Learning Management System (LMS) with new content. The SVP, Training will collaborate closely with senior leadership to align training, and communication, ensuring sustainable growth and competitive advantage.

• Define and execute a comprehensive Training Institute business plan aligned with corporate goals.
• Drive a new revenue stream with fee-based training while enhancing adoption of iA Training nationwide.
• Lead, inspire, and scale a high-performing Training organization.
• Establish clear performance metrics and foster a culture of accountability, collaboration, and innovation.
• Partner with Marketing to enhance dealer engagement strategies and improve customer experience.

The SVP, Training is a visionary and results-driven executive responsible for leading the Training Institute, developing exciting new content, migrating from free to fee based training, and building out a robust Learning Management System (LMS) with new content. The SVP, Training will collaborate closely with senior leadership to align training, and communication, ensuring sustainable growth and competitive advantage.

• Define and execute a comprehensive Training Institute business plan aligned with corporate goals.
• Drive a new revenue stream with fee-based training while enhancing adoption of iA Training nationwide.
• Lead, inspire, and scale a high-performing Training organization.
• Establish clear performance metrics and foster a culture of accountability, collaboration, and innovation.
• Partner with Marketing to enhance dealer engagement strategies and improve customer experience.

• Evaluate existing content by course, and develop next-generation course framework for modernized, compliant curriculum and greater adoption.

• Lead the conversion from providing free training to fee-based training in 2027. Ensure clear communication with all internal and external shareholders.

• Work with the new LMS provider to quickly stand-up new training content for all iA Training programs, as well as products, and other company initiatives.
• Help facilitate the development of new iA online training as a primary source of iA employee onboarding with new content.
• Develop iA Certification programs for new products and services.

• Maintain a cohesive schedule for all training classes in iA Training facilities as well as training at off-site locations.

• Continue to build a winning team with a bench of talent ready to take iA into the future as an industry leader in training. When appropriate, interview, hire, and train new training staff and lead the iA Way.

• Build and maintain trust-based relationships with the Dealer Channel, Agent Channel, National Account Channel, as well as dealer principals, general managers, and key decision-makers.
• Serve as a strategic advisor to dealers, helping them maximize profitability and customer retention through iA Warranty Group solutions.
• Represent the company at industry events, conferences, and automotive forums to enhance brand visibility and strengthen partnerships.

• Assume financial oversight of the Training Institute, ensuring revenue and profitability targets are met or exceeded.
• Collaborate…