Videojet Field Service Technician - Baltimore, MD; Home-based, Company Vehicle

Imagine yourself… Doing meaningful work that makes an everyday impacton the world around you. Collaborating with a vibrant, diverse, team. Contributing to a brighter, safer, more sustainable future. Thriving in a supportive team environment that inspires you to strive for excellence. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in‑line printing, coding and marking products, consumables, and software solutions.

Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Learn about our leading portfolio of innovative products here! ()

• Company vehicle, laptop, phone, and uniform.
• Incentive Bonus Plan PTO Medical, dental, vision, and 401(k) with company match, starting Day 1
• Flexible working hours
• Comprehensive professional onboarding and advanced technical training
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Parental Benefits
• Wellbeing Program, with rewards.
• Employee Assistance Program (legal, financial, and counseling resources)

Reporting to the Field Service Manager, the Field Service Technician is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs. Located in Baltimore, MD and is remote. In this role, a typical day will look like:
Travel throughout the Baltimore, MD territory to support manufacturing customers, with most work completed during the day, limited overnight travel and occasional voluntary overtime. Provide ongoing care and support for our customer’s equipment. Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities. Diagnose and resolve mechanical, electrical, and software‑related issues and deliver effective, timely solutions. Become a trusted advisor and partner for our customers, to develop excellent relationships.

Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

• A minimum of 2 years of technical, mechanical, electrical, or field service experience.
• Willingness to travel within the assigned territory, including occasional overnight travel
• Ability to comply with customer safety requirements, PPE standards, and site access policies
• Valid driver’s license with the ability to safely operate a company vehicle
• Willingness to travel is primarily regional within the Baltimore, MD territory area is planned in‑advance to allow flexibility in managing schedules, routes, and customer visits. Overnight travel is occasional and not routine.
• Physical Requirements:
  
  Lifting and carrying up to 50 lbs Twisting, bending, pushing, pulling, climbing, walking and kneeling Standing and/or sitting for extended periods of time

Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you…