Director, Energy Rates & Billing

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Director, Energy Rates & Billing leads the development, forecasting, allocation, and administration of customer energy rates across Switch’s data center portfolio. This role ensures power costs are accurately translated into customer billing structures that support cost recovery, financial planning, and contractual commitments.

You will develop and maintain rate methodologies, financial models, billing controls, and forecasting processes that account for utility tariffs, purchased power, generation costs, transmission charges, renewable energy, and campus operating data.

You will partner with Energy, Finance, Revenue Accounting, Operations, Sales, Legal, and other teams to ensure customer rates are accurate, transparent, and supported by reliable data. You will also serve as a technical and commercial resource for customer energy billing questions and provide senior leadership with clear recommendations on rate structures, cost drivers, and financial risks.

• Lead the development and administration of customer energy rates, pricing methodologies, and billing structures across Switch campuses, including fixed, variable, usage-based, demand-based, pass-through, blended, and contract-specific arrangements.
• Develop and maintain cost-allocation models for purchased power, generation, capacity, transmission, distribution, congestion, ancillary services, fuel, losses, renewable energy credits, environmental attributes, storage, taxes, fees, and other energy-related costs.
• Interpret utility tariffs, special contracts, power purchase agreements, tolling arrangements, retail supply agreements, and on-site generation economics to establish accurate customer billing methodologies.
• Develop short- and long-term energy rate forecasts by campus and customer, incorporating load growth, generation mix, commodity prices, utility rate changes, transmission costs, renewable requirements, market conditions, and contractual escalators.
• Own and improve customer energy billing models, calculators, work papers, and controls used for monthly billing, customer proposals, budgeting, contract negotiations, and executive decisions.
• Reconcile utility and supplier invoices, meter and sub-meter data, generation output, settlement information, and customer usage to validate billing inputs and identify discrepancies.
• Establish repeatable billing processes, data controls, audit trails, and system requirements in partnership with Revenue Accounting, Finance, Operations, Energy, and IT.
• Analyze budget-to-actual performance, rate variances, customer usage, PUE-based allocation factors, and other cost drivers to explain material changes and recommend corrective actions.
• Partner with Sales and commercial teams to develop customer-facing power pricing, rate estimates, contract assumptions, escalation mechanisms, and energy cost information.
• Serve as a primary resource for customer energy rate and billing questions, explaining rate components, forecast changes, true-ups, renewable costs, and billing methodologies.
• Monitor utility tariffs, rate cases, large-load tariffs, transmission charges,…