TMD - Telecommunications Specialist IV

TMD - Telecommunications Specialist IV at Texas Military Department

• Health insurance benefits (employee premiums covered at 100%, family premiums at 50%)
• Optional Vision, Dental, Life, and Disability insurance at competitive rates
• Generous paid vacation, sick leave, and State and Federal holidays
• Defined benefit retirement structure known as a cash balance benefit, with a state match equal to 150% of the account balance at retirement and guaranteed earnings of at least 4% annually
• Additional voluntary retirement savings programs (TexA$aver 401(k) and 457 programs)
• Flexible spending account options for medical and childcare expenses
• Potential for modified work schedules including flex, compressed, or telework (position dependent)
• Free access to Camp Mabry Museum and historical structures
• Robust free training access through Texas Military Department’s Web-Based Learning Program
• Expansive Employee Assistance Program and complimentary counseling services
• Employee Wellness and Physical Fitness Programs
• Military membership is not required for this position

Our Agency:
The Texas Military Department (TMD) is commanded by The Adjutant General of Texas, the state's senior military official appointed by the governor, and is comprised of the Texas Military Department (State Federal Civilian Employees), the Texas Army National Guard (TXARNG), the Texas Air National Guard (TXANG) andthe Texas State Guard (TXSG). Our Vision:
America and#8217;s premier state military organization comprised of professional mission-ready forces, fully engaged with our communities, and relevant through the 21st century. Our Mission:
Provide the Governor and the President with ready forces in support of state and federal authorities at home and abroad.

• Implement cybersecurity protocols and physical safeguards to protect communication assets and sensitive transmissions.
• Collaborate with IT and cybersecurity teams to align telecommunications infrastructure with agency-wide security frameworks (e.g., NIST, CJIS).
• Conduct vulnerability assessments and apply mitigation strategies to prevent service disruptions or data breaches.
• Maintain documentation of system configurations, security controls, and change management activities.
• Support disaster recovery planning and continuity of operations through resilient system design.
• Perform system moves and changes internally or via remote access and provide technical expertise in system modification.
• Perform preventive maintenance on telecommunication systems, associated software, and peripheral equipment.
• Maintain records of system performance and operations.
• Prepare material requests and time requirements for telecommunications equipment and wiring.
• Plan and prepare for telecommunications network or systems equipment.
• Design and install office wiring infrastructure.
• Investigate and resolve problems concerning the operation of remote computers, telecommunications systems, communications hardware, and equipment.
• Troubleshoot, repair, test, install, customize, maintain telecommunications components, and implement corrective measures.
• Monitor the operation of voice, data, or video telecommunications equipment, and network control consoles.
• Design new telecommunications systems and organize operating controls and procedures for the telecommunications network.
• Design, troubleshoot and implement Cisco VoIP, Cisco Call Manager, Unified communication Manager 10.5, and Cisco Approved Product List (APL) applications and products.
• Configure, implement, and troubleshoot Cisco Unity Connect and Cisco Unified presence Service (CUPS) in an Enterprise environment.
• Design, configure and troubleshoot call control protocols on Voice Gateways (H.323, MGCP and SIP).
• May review and prepare specifications for equipment or licenses.
• May train others.
• Perform related work as assigned.
• Attend work regularly and observe approved work hours in accordance with agency state employee policies procedures handbook.
• May be required to perform duty in support of national emergencies, disasters and other missions, to include holidays and weekends.

• Education: Graduation from a standard high school or equivalent is required. Preferred:
  Graduation from an accredited four-year college or university, with major coursework in computer science, management information systems, electronic engineering, telecommunication management or a related field is preferred.
• Experience: Five (5) years of experience with electronics or telecommunications installation and maintenance work is required. Experience in using Microsoft applications including Word and Excel is required. Preferred:
  Experience working in armories or a military environment. Preferred:
  Experience working with various networks, signals, and radio frequency platforms.
• Registration, Certification, or Licensure: Valid driver's license is required. Must be able to acquire a security clearance and Security+ certification to configure call manager.
• Other…