Field Service Technician

** About Oshkosh Aero Tech, an Oshkosh company*
* ** Oshkosh Aero Tech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh Aero Tech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, Jet Aire®, Jet Power®, Amp TekÔ, Jetway®, and more.*
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* SUMMARY:

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* This role is responsible for managing on-site project activities, including the assembly, installation, maintenance, rehabilitation, and repair of passenger boarding bridges and other Oshkosh Aero Tech products. The position also supports equipment audits and provides technical training, working closely with customers and internal teams to ensure safe, high-quality, and efficient project execution.

** YOUR IMPACT:*
* Other duties may be assigned.

+ Work closely with Customers, Sales, Engineering, and Manufacturing to install passenger boarding bridges.

+ Resolve both technical issues and customer concerns.

+ Perform equipment inspections on Oshkosh Aero Tech products and produce comprehensive inspection reports to be delivered to customers.

+ Conduct Operator, Maintenance, Preventative Maintenance, and various hands-on training courses for customers on all product lines.

+ Identify and track parts required for installation or training, coordinate on site activities, communicate technical support and follow up with customer(s) to ensure satisfaction.

+ Supervise, manage and provide technical guidance and direction to applicable parties (subcontractors, customers, etc.)

+ Inspect assembled, installed, or repaired equipment to verify conformance to company quality standards and governing specifications.

+ Understand and manage field installation budget, on assigned projects, while utilizing cost effective measures to manage daily project activities and to resolve outstanding issues.

+ Recommend product changes and drive necessary actions to improve equipment performance, product quality, and customer satisfaction.

+ Attend on site meetings as Jetway's representative to address technical issues, contract concerns, progress schedules and site related issues as they relate to our contracted scope of work on Aftermarket projects.

+ Ability to work with mathematical concepts as they apply to the construction trades, Jetway's engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

+ knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs.

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* BASIC QUALIFICATIONS:

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* + High School Diploma or equivalent

+ Three (3) or more years of relevant experience.

+ Ability to travel 70-80%.

** STANDOUT

QUALIFICATIONS:

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* + Ability to read, analyze, and interpret engineering drawings, electrical schematics, construction standards, technical procedures and contract requirements produced in the English language.  Ability to write reports, business correspondence, and instructions in English.  Ability to effectively present information and respond to questions from group contractors and customers.

+ Previous Syteline experience

** PHYSICAL DEMANDS:
** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

** WORK ENVIRONMENT:
** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration.  The noise level in the work environment is usually moderate to high.

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need…