Field Service Engineer III - Process, Diagnostics, and Control​/Metrology

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

Salary: $37.00 - $51.20

Location:

Austin,TX

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

As a Process Diagnostics & Control (PDC) Field Service Engineer, you'll be the trusted technical expert supporting advanced inspection and metrology systems within some of the world's most sophisticated semiconductor manufacturing facilities. These systems are often referred to as the  eyes of the fab  because they monitor, measure, and help control critical manufacturing processes that determine wafer quality and production success.

In this role, you ll:

• Troubleshoot highly complex technical issues
• Perform preventative and corrective maintenance
• Install, qualify, and upgrade advanced semiconductor equipment
• Analyze performance data, logs, and diagnostics
• Support customer escalations and drive root-cause analysis
• Work alongside process engineers, equipment engineers, and fab leadership
• Make a direct impact on semiconductor manufacturing performance and uptime

No two days are the same. One day you may be resolving an optics alignment issue. The next, you may be diagnosing a vacuum system fault or partnering with engineering teams to improve tool performance.

You’ll support cutting-edge technologies that may include:
Advanced inspection systems Metrology equipment Optical systems Laser technology Electron beam systems Vacuum systems Precision motion control systems Semiconductor manufacturing platforms

We are looking for engineers who love solving problems. Successful PDC Engineers are:

• Natural troubleshooters
• Curious and analytical
• Comfortable working directly with customers
• Strong communicators
• Calm under pressure
  
  Passionate about continuous learning

If you re the person others call when complex equipment stops working, you ll likely thrive in this role.

We’d love to hear from candidates with experience in:

• Semiconductor equipment
• Field service engineering
• Equipment engineering
• Metrology or inspection systems
• Vacuum…