Lab Tech Lead - Poly

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Operating in over 170 countries, HP is always creating new services, products, and capabilities giving you more opportunities to advance your career. Here, innovation is the key to professional development and career mobility.

When you join HP, you’re joining a company that believes every voice matters and that we all deserve a seat at the table. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves. You will be part of a global laboratory where different perspectives and experiences will help you solve problems in new ways.

This is where you can build a long and wide-ranging career.

You will own the readiness of the engineering and test labs behind Poly Video products. You will coordinate prototype hardware needs, track early development hardware, support hardware integration, and keep our labs configured, equipped, and available for development and automated testing. Acting as the single point of contact for lab needs, you will work with IT on lab networking, with facilities on space, power, and infrastructure, and with engineering teams to prioritize and delegate hardware rework and debug requests.

• Owns the setup, configuration, and day-to-day operation of engineering and test labs, including device racks, test stations, and automated test equipment.
• Plans lab capacity, layout, and equipment needs based on product roadmaps and team requirements.
• Maintains an accurate inventory of lab devices, prototypes, and equipment, including location, configuration, and ownership.
• Defines and enforces lab standards for device setup, cabling, labeling, ESD protection, and safety.
• Coordinates the setup and recovery of devices in the automated test lab.

• Gathers and coordinates prototype hardware needs from engineering teams for each development phase, including quantities, timing, and allocation of units to teams.
• Tracks prototype and early development hardware shipments, deliveries, revisions, and known issues, working with hardware engineering and suppliers.
• Supports installation and integration of new hardware, peripherals, and accessories into lab and test environments, coordinating debug and hardware technicians.

• Serves as the intake point for hardware rework, repair, and debug requests from engineering teams.
• Triages and prioritizes requests, delegates work to technicians or engineers and tracks them to completion.
• Communicates status, turnaround times, and blockers to requesting teams.

• Partners with IT on lab networking, including VLANs, isolated test networks, Wi-Fi, firewall rules, and network changes.
• Partners with facilities on lab space, power, cooling, racks, and physical security.
• Works with engineering, SQA, platform engineering, and program management to understand lab needs and ensure they are covered.
• Manages lab equipment and supply purchasing within budget, and tracks spend.
• Reports on lab utilization, availability, and upcoming needs to leadership.

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical discipline, or equivalent hands-on experience.
• Typically has 3–6 years of experience in hardware labs, test engineering, or hardware…