Customer Service Vehicle Operator

Customer Service Vehicle Operator

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable—giving us back our most valuable asset, time.

Assists customers with the following services:

• Inflate or change tires
• Escorts to vehicles
• Unlock locked car doors
• Helps customers with parking services and facilitates the expedient flow of traffic through the facility
• Interacts with customers in a friendly and professional manner
• Provides assistance to customers that have forgotten where they parked their vehicle
• Performs other necessary functions as assigned
• Gives directions to customers to various locations in the city
• Maintains cleanliness of facility and picks up trash in the surrounding area
• Presents themselves professionally (neat appearance and in uniform) at all times while at work
• Arrives to work on time for scheduled shifts
• Completes any other duties that may be assigned by the supervisor

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required: High School Diploma or an equivalent combination of experience and education.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

Language skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning ability: ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Adaptability: Adapts to changes in the work environment;
Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Other skills and abilities: Ability to maintain a pleasant and mannerly demeanor when speaking with the public. Ability to effectively respond to customer problems or complaints. Superior communication skills, verbal and written. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Must have and maintain a valid state drivers license.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate to loud.
• The exposure level in the work environment to vehicle emissions is moderate to high
• The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
• The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
• The exposure level in the work environment to bright sunlight and nighttime working conditions is high.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations…