Gaming Community Manager & Engagement Lead

We believe great games can't exist without a driven team and passionate community working together in unison. As a Community Manager at Kingsisle, you will help spearhead community efforts across all of our titles (Wizard
101, Pirate
101, Ravenwood Academy) and be a prominent public figure that represents our company. You will be the crucial bridge between our internal game teams and our game communities – making sure player feedback is heard and passed on, providing helpful answers to player questions, and creating community engagement strategies.

Your Responsibilities:

• Beingthe public face ofKings
  
  Islegames– making sure that our community’s concerns are addressed in a timely manner,interacting with our players across multiple different channels,and providing clear messaging when important news needs to be communicated.

• Planning and executing on ourcommunityroadmap and usingit to plancriticalcommunitybeats throughout the year.

• Working with our existing
  
  Community
  
  Managerto runcommunityactivations andprovidingfeedback as needed.

• Working closely with the Marketing team to ensure allcommunityactivations align with the wider department and studio goals.

• Crafting fun, effective, and engaging social media campaigns to entertain our audience and grow our brand awareness.

• Brainstorming, planning, and executing community-centric projects such as contests, surveys, and newsletters.

• Managingourcontent creator initiatives andmaintaininggood relationships with our key content creators.

• Running live streams in coordination with the Marketing and Design teams.

• Creatingandsendingoutregular reports that summarize whatcommunityactions have taken place, how they have performed, and how you plan to improve future campaigns.

What Will Make You a Great Fit:

• 3+years experience managing online video game communities professionally (bonus points for live service game experience!)

• You’reable to communicateefficientlyandprofessionally infast-paced situations

• You’reanadaptableorganizer wholoves toplan aheadandcome up witheffectivesolutions to problems

• You love to flex your creative muscles and are “in the know” when it comes to current trends

• You feel comfortable and confident with streaming on camerautilizingplatforms such as Twitch and You Tube

• You know social media platforms like the back of your handandunderstandwhat makes them tick

• You love data and making new discoveries about the things you work on

• You’rean excellent team player and collaborator, but are also able tooperateindependentlywhen the situation calls for it

• You have excellent
  
  Microsoft Office proficiency

• You have strong written and verbal communication skills

• Competitive compensation
• Unlimited PTO
• Company fun days and parties
• Free game swag (such as plushies)
• Medical, dental, and vision care benefits
• 401(K) with employer match
• Flexible Spending Account options
• Lifestyle Benefits Program
• Employee Learning Program
• Diverse and welcoming teams from all backgrounds