Universal Banker​/Lending Assistant

Security Bank of Texas is looking for a detail-oriented and customer-focused Universal Banker / Lending Assistant to join our Austin team. This hybrid role combines customer service, new account opening, and teller support with direct assistance to lending officers in the loan process.

• Open and maintain new deposit accounts; perform teller transactions as needed, including issuing debit cards, stop payments, and online banking resets.
• Assist lending officers throughout the loan process, including preparing loan documentation, ordering appraisals, lien searches, and title commitments, as well as closing loans and perfecting liens.
• Ensure accurate execution of all loan documents, collection of fees, and proper organization of credit and collateral files.
• Monitor maturing loans, past dues, and collateral exceptions; process loan advances, payments, and related fees.
• Provide responsive service to customers regarding loan applications, existing accounts, overdrafts, returned items, and other operational issues.
• Act as a liaison between customers, lending officers, attorneys, and title companies to ensure smooth loan closings and account servicing.
• Support lending officers with daily administrative needs, including correspondence, secretarial tasks, and relationship development activities.
• Maintain accurate and organized loan files in compliance with bank policies and regulations.
• Research and resolve customer issues in a timely and professional manner.
• Other duties as assigned by management.

• High school diploma or equivalent required; some college coursework preferred.
• 2+ years of banking experience required; prior experience as a Universal Banker or Lending Assistant strongly preferred.
• Knowledge of TRID regulations and prior loan processing experience strongly preferred.
• Proficiency in Microsoft Word, Excel, and other standard office software.
• Strong organizational, problem-solving, and analytical skills.
• Excellent interpersonal and communication abilities, with a strong customer service mindset.
• Ability to multi-task, prioritize, and work effectively in both independent and team environments.

• Full-time, Monday through Friday, 8-hour shift.
• 401(k)
• Health insurance
• Paid time off