Mortgage Loan Officer Assistant
Job in
Austin, Travis County, Texas, 78745, USA
Listed on 2026-01-01
Listing for:
Efinity Mortgage
Full Time
position Listed on 2026-01-01
Job specializations:
-
Finance & Banking
-
Administrative/Clerical
Job Description & How to Apply Below
If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
Compensation:
$47,500 + bonus
Responsibilities:- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. - Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Assemble loan documentation as required for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Act as the primary contact between clients and our company, and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Screen and make calls, book appointments, and provide administrative support as needed
- MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
- College degree in finance or banking preferred. xrlwcon High school diploma or equivalent required
- 2-3 years of professional office environment and administration or mortgage experience preferred
- Having an NMLS license is not required, but is preferred
- Highly motivated and goal-oriented with excellent customer service and communication skills
- Local candidates only – relocation not provided
- Previous mortgage experience required
- Preferably 2-3 years of administrative support in a professional office or mortgage environment
Efinity Mortgage has a mission to equip and enable people to live their life's passions. Our core values are:
- Total transparency
- Facilitate the perfect process
- Integrity in everything we do
- Pioneer impactful innovations
- Live life's passions
- Win long-term, together
Compensation details: Yearly Salary
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