Comptroller - General Claims Processing Team Lead; Unclaimed Property Gene

Application must be filled at:

This is an internal Texas CPA posting open to Unclaimed Property staff in the General Claims Processing section); external applicants will not be considered.

We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

to see an inside look at the Texas Comptroller’s office.  to see an inside look at the Unclaimed Property Division.

The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners. To accomplish this objective, division staff receives and processes property reports from holders; provides information and assistance to claimants; verifies and processes claims, evaluates data for system implementation and manages the contract audit and voluntary disclosure programs. Owner outreach efforts include posting available properties on two online searchable databases (Claim It Texas .gov

and ) and owner notice mailings.

Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.

• Graduation from an accredited four-year college or university with a bachelor’s degree.

• Graduation from an accredited four-year college or university with a bachelor’s degree in accounting, finance, business or marketing.

• Four years of recent experience processing deceased owner unclaimed property claims.
• Two years of experience responding to customer email and phone inquiries.
• Three years recent experience performing highly complex (senior level) accounts examination work, conducting research and processing Texas business or general unclaimed property claims.

• Recent experience handling and responding to high priority claims.
• Experience reviewing probate court documents.
• Communicating effectively in writing and verbally in Spanish.
• Experience developing training materials and providing on-the-job training.

• One additional year of full-time experience providing customer service and responding to customer telephone and email inquiries may substitute for each year (30 semester hours) of the required education with a maximum of 120 semester hours (four years).

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires the incumbent to primarily perform sedentary…