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Senior Quality Control Administrator

Job in Austin, Travis County, Texas, 78789, USA
Listing for: University Federal Credit Union
Full Time position
Listed on 2026-10-24
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist, Financial Compliance
Job Description & How to Apply Below
Job Summary Under limited supervision, the Senior Quality Control Administrator performs a variety of advanced  functions, including pre- and post-closing reviews, responding to investor and MI QC reviews, portfolio review as needed, uploading of reports, and tracking of defect rates for the Mortgage  Service area. This role also involves vendor management and acts as a backup to the builder  approval process.

The Senior Quality Control Administrator is expected to provide leadership and  guidance to junior staff and ensure compliance with all relevant regulations and guidelines.  About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees.

We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.
In pursuit of our aspiration that UFCU isloved by millions of Members and built to thrive for generations, we are guided by our values:
Purposefully Member-Obsessed We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success. Possibilities Reimagined We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers.

We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration. Essential Functions  Ensure pre-funding Quality Control requirements are completed as directed by Fannie Mae and various other investors.

Includes, but not limited to: 10% of the loan files prior to closing are re-underwritten to reconfirm AUS findings on a monthly basis.  Verification of asset and liability consideration were documented. Data comparison of documents and Encompass performed.  Conduct a monthly portfolio loan review  Prepare written reports on findings and make recommendations as needed  Conduct monthly declined loan reviews  Prepare written reports on findings and make recommendations as needed  Conduct a post-closing monthly review of 10% of vendor’s post-closing QC findings and document accordingly.  

Ensure the functions for post-closing preparation/QC review are completed in a timely manner:  Uploading of reports through secure vendor website  Follow up on exceptions with personnel from findings  Clear the findings and track the release of the final report  Review denied/cancelled loan applications to ensure ECOA, HMDA requirements are met  Work with manager to determine recommendations/training based on monthly findings  Manage the Quality Control Procedure & Process Manual  Review annually for updates  Work with internal partners and vendors to determine solutions to improve processes  Annually perform vendor management as required:  Review appraiser licensing and certification.  

Implement third-party vendor management of title companies.  Perform other duties as assigned.  Adhere to all company policies, procedures, and business ethics codes.  Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures, and internal controls specific to your role.  Knowledge/Skills/Abilities  Expert knowledge of credit union Mortgage regulatory compliance frameworks, laws, and regulations.  Demonstrated ability to interpret complex…
Position Requirements
10+ Years work experience
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