Manager - Consumer and Commercial Lending Compliance

Job Summary The Manager, Lending Compliance leads compliance and quality control professionals in supporting UFCU’s adherence to applicable laws, regulations, internal requirements, and risk standards through the implementation and continuous improvement of UFCU’s compliance management program. This role partners with business and functional leaders across the credit union to evaluate regulatory changes, translate requirements into practical updates to products, services, practices, policies, and processes, and support effective change management with minimal disruption to operations and the member experience.

The Manager, Lending Compliance provides strategic guidance, oversight, and consultative support that enables UFCU to manage compliance risk while advancing organizational priorities and serving members responsibly. About UFCU  Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees.

We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.
In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:
Purposefully Member-Obsessed  We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our  Members’ best interests, forever seeking to empower their financial success. Possibilities Reimagined  We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our  Members, UFCU, and coworkers.

We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity  We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration. Essential Functions Team and Project Management Leadership Lead, coach, and develop compliance and quality control employees, establishing clear performance expectations and supporting career growth, accountability, and effective communication of findings and recommendations.  

Oversee team responsibilities and priorities to ensure timely completion of monitoring, testing, reporting, issue management, and other activities that support UFCU’s compliance management program and business objectives.  Build a high-performing team that operates according to The UFCU Way and demonstrates UFCU’s culture, leadership standards, transparent communication, continuous improvement, innovation, and operational excellence. Compliance Management and Oversight Lead UFCU’s compliance management and regulatory change activities by staying current on applicable requirements, assessing risk, and translating legal, regulatory, and internal standards into practical policies, procedures, controls, and business guidance.  

Oversee risk-based monitoring, testing, and analysis of UFCU products, services, practices, records, disclosures, complaints, findings, and compliance data to identify emerging risks, support fair and consistent member outcomes, and inform corrective action.  Serve as a primary compliance liaison and trusted advisor to UFCU business and functional leaders, regulators, examiners, internal auditors, and other stakeholders, clearly communicating regulatory developments, compliance performance, member impact, and recommendations.  

Coordinate examination, audit, and internal testing activities, including information requests, action…