Senior Risk Prevention Analyst - Premier

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose:
We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Senior Risk Prevention Analyst - Premier is responsible for providing operational and technical risk assessments leveraging fraud mitigation tools, focusing on analysis, design, and artificial intelligence (AI) technology associated with fraud mitigation strategies, call queue creation, monitoring, support, and management using quantitative methods to review data and increase efficiency, productivity, and effectiveness. Seeking a skilled Senior Risk Analyst who can support external clients and internal staff on fraud detection and prevention matters, inquiries, and solutions to meet client and business needs.

Resolve complex service issues by responding to escalation calls and other department personnel. Continually supervise department workflow to ensure time-sensitive functions are meeting department standards. The main objective of this position is to ensure timely analysis of all fraud situations affecting our financial institutions by using effective analysis and strategies to minimize fraud losses. Additionally, the role involves writing rules and creating custom solutions for clients, monitoring fraud for their client group, identifying risk exposure based on fraud trends and data, and determining mitigation measures.

This role involves direct interaction with senior-level management at the financial institution and within Velera and regular coordination with the Fraud Detection Work Center (FDWC), Velera Service Centers, multiple internal departments, and 3rd party vendor personnel.

• Bachelor’s degree in Business, Statistics, Mathematics, Computer Science, Engineering or Economics or related field or combination of education and experience required.
• Seven (7) years within the financial service industry required.
• Seven (7) years professional experience in risk analytics, mitigating risk and/or fraud services required.
• Payments processing system knowledge preferred.
• Experience with, , Fraud Detection Work Center and/or FDR system experience required.
• Strong analytical and problem-solving skills.
• Deep experience working with fraud detection strategies, rules tuning, and fraud modeling.
• Strong proficiency with SQL;
  Ability to analyze large, complex datasets and derive actionable insights.
• Experience with fraud orchestration and decisioning tools (e.g., Defense Edge, Falcon, Advance Defense, Fraud Navigator) preferred.
• Strong understanding of fraud metrics, forecasting methods, and false positive/true fraud tradeoffs.
• Excellent problem-solving skills with the ability to synthesize complex data into actionable insights.
• Strong communication skills – ability to communicate technical subject matter clearly and succinctly to other team members and financial institutions.
• Project management experience preferred.

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can…