Licensing Specialist III

Working title:

Licensing Specialist III
Class title:
License and Permit Specialist III
Posting No.: 0307-26
Opening Date: 03/17/2026
Closing Date:
Open Until Filled

Location:

Bush Building, 1801 Congress Ave. Austin, TX 78701
Class Code: 0173
FLSA:
Non-Exempt
Salary Group/Salary: B18, $45,521.04 – $55,345.80/yr.
Division:
Charitable Bingo
Number of positions: 1

Performs highly complex (senior-level) licensing work and analysis of Charitable Bingo applications and documents. Work involves coordinating the receipt and review of license applications and documents to determine if qualifications set forth by the Bingo Enabling Act have been met and to ensure legal compliance and completeness of applications. Assists licensees, applicants, and field personnel in the interpretation of the Bingo Enabling Act and Charitable Bingo Administrative Rules.

Researches and analyzes documents using hard copy files and automated systems. Provides assistance to taxpayers and applicants who call on the 1-800 information line. May train, instruct, advise, or give technical assistance to co-licensing specialists or commission personnel. Works under limited supervision with considerable latitude for the use of initiative and independent judgment This position reports to the CBOD Deputy Director with daily office activity and assignments coordinated by the Licensing and Accounting Services Coordinator.

This is a hybrid position and not a 100% teleworking position.

• Coordinates the receipt and review of all temporary, renewal, amendment, original, and license transfer applications and documentation to ensure legal compliance and completeness of application and documentation.
• Documents action taken on accounts in sufficient detail for co-licensing specialists and management to determine status of work in progress or work completed.
• Reviews records associated with license applications and determines if license should be issued or denied and submits recommendations to management.
• Verifies bond and license fees amount(s) for accuracy and collects any additional money due.
• Contacts applicants and licensees with information and/or assistance regarding the license application process and furnishes information and/or responds to inquiries from the public, applicants, or licensees:
  Contacts applicants or licensees through written correspondence or via telephone, within set time of receiving application, regarding information or documentation needed to complete application process including taxes or prize fees owed.
  Prepares complex correspondence to applicants, licensees, public or field personnel in an accurate and concise manner.
  Responds to inquiries and furnishes the public, applicants, or licensees with detailed information regarding the Bingo Enabling Act, Charitable Bingo Rules, Worker Registry, Operator Training, and application process.
• Assists in the preparation of denials and verification of letter or any other legal documents for use in legal proceedings; provides necessary documentation to attorney(s) on denied applications for hearing process; and may testify at formal or informal hearings or before courts of jurisdiction.
• Performs on-line automated entry and retrieval of all application types on the automated Charitable Bingo system.
  Reviews and updates automated systems and information to assure most current and accurate information is reflected and takes appropriate action in correcting the data.
  Reviews existing computer edits, determines validity, and takes appropriate action.
  May perform computer software quality assurance testing to ensure reliability.
  Assists with the development, coordination, and maintenance of files and records.
• Analyzes information/documentation concerning…