EMS Licensing Specialist Job Austin area,Texas USA,Government

Posting 22307
-Posted
10/12/2026

- Dept of State Health Services

- EMS/Trauma Systems Section

- Healthcare Support

- Eligible for Telework
- Other Locations (1) - Additional Shifts available (1) -b. $3000 - $4999 per month

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas . If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page .

Functional

Title:

EMS Licensing Specialist

Job Title:

License and Permit Spec II

Agency:

Dept of State Health Services

Department:

EMS/Trauma Systems Section

Posting Number:

22307

Closing Date:

11/11/2026

Posting Audience:

Internal and External

Occupational Category:

Healthcare Support

Salary Range:

$4,252.00 - $4,252.00

Pay Frequency:

Monthly

Salary Group:

TEXAS-B-16

Shift:

Day

Additional

Shift:

Days (First)

Telework:

Eligible for Telework

Travel:

Up to 5%

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt

Job Location City:

AUSTIN

Job Location Address:

1100 W 49TH ST (RDM)

Other Locations:

Austin

MOS Codes:

,0170,3F5X1,PERS,SN,YN,YNS

Brief

Job Description:

The EMS License and Permit Specialist will perform complex licensing work. Receives, processes, and analyses applications and supplemental documentation relating to EMS licensing and certification of EMS personnel, educators, providers and first responders. Ensuring applicants follow applicable policies, rules, and laws. Work involves receiving, reviewing, approving, and entering applications in data systems; communicating with applicants; creating correspondence; and providing technical assistance to customers, applicants, the public, and internal staff concerning EMS licensing.

Works under moderate supervision and latitude for the use of initiative and independent judgment reporting to the EMS licensing unit manager.

Essential Job Functions (EJFs):

(45%) Licensing:
Receives, processes, and analyzes applications and supplemental documentation. Inform applicants of application deficiencies, if any. Approves or denies license applications based on state agency policies, procedures, rules, and laws. Entering license and applications, payments, and required technical data for licenses into appropriate computer applications, databases, and systems.

(30%) Customer service:
Assist customers with application and account issues. Communicate and provide interpretations of licensing requirements, eligibility requirements, and other information to applicants, license, stakeholders, the public and agency staff by telephone, emails, and written correspondence.

(20%) General duties:
Files and archives documents in accordance with unit and agency policies. Prepares reports as required and attends required meetings and trainings.

(5%) Other Duties:
Carry out other duties as assigned including but are not limited to actively participating or serving in a supporting role to meet the agency’s obligations for disaster response or recovery or Continuity of Operations. Such participation may require an alternate shift pattern, assignment or location. May travel for functions outside of the work location.

Knowledge,

Skills and Abilities

(KSAs):

Knowledge of:

Office, administrative, and clerical practices, principles, and procedures.
Correct business writing, grammar, word choice, sentence structure, spelling, and punctuation.

Skill in:

The use of current computer systems and programs, including word processing, databases such as Versa Regulation (VR) or other similar client compatible software, internet, and email.
Composing and editing written correspondence, memorandums, reports, and forms using Microsoft Word or equivalent word processing software.
Skill in office equipment such as a multiline phone system, scanners, Xerox copiers, and computers. Includes using and maintaining databases to enter and retrieve data, producing reports, licenses, and data, analyzing data and printing licenses and certifications.

Ability to:

Accurately interpret public health laws, rules, regulations, policies, and procedures.
Maintain confidentiality of documents, materials, and information.
Communicate and express ideas…