Corrections Records Supervisor

Coordinates the processing, organization, and maintenance of inmate records and files in compliance with established policies and regulations. Assists with record analysis to determine appropriate storage and retention of all records under their control. Acts as liaison between the court system and the Travis County Sheriff’s Office Corrections Bureau regarding pertinent documentation, orders, and other records. Serves as a point of contact for records requests and ensures timely and accurate responses.

Ensure the timely and accurate processing of all orders regarding the incarceration, release, and transfer of inmates in custody. Serves as on duty supervisor for a team of Corrections Specialists working various assignments within the Travis County Jail Records Department.

This is the second in a series of record-related job classifications within the Travis County Jail Records Department. This classification is distinguished from Corrections Specialist in that it involves supervisory responsibility while focusing on technical coordination with assigned staff and various other Travis County Departments. This classification may require a flexible work schedule to meet the needs of the department during regularly assigned hours and after-hours needs regarding coordination between the court system, bonding, and jail records as needed.

• Supervises, plans, and directs staff members of the Records unit. Assigns work, develops performance goals and standards, trains, resolves problems, evaluates performance, monitors workflow and deadlines, and makes personnel action recommendations. Develops detailed user requirements, system documentation and workflow procedures. Plans and coordinates departmental training. Plans, writes, revises, and recommends policies and procedures.
• Completes the development of assigned annual work plan goals for records program. Develops data quality internal controls. Monitors and audits data. Analyzes changing business needs and their effect on various systems and associated processes. Make recommendations for improvements. Analyzes and determines cost-effective methods and procedures. Oversees discrepancies in systems.
• Monitors the status of inmates in our custody as they move through Intake, Counsel at First Appearance (CAFA) Magistration, Housing, and eventual release or transfer. Receive and store all documentation received from the arresting agency, courts, and other parties regarding an inmate’s incarceration and release.
• Coordinates the organization, storage, and retrieval of jail records in accordance with Federal, State, and Local regulations.
• Ensures coordination between the court system and jail records results in the accurate release, transfer, and confinement of all individuals within the custody of the Travis County Sheriff’s Office.
• Ensures the efficient and timely processing of all submitted bail and bonds.
• Assists in maintaining retention schedules and ensures proper disposal of records as authorized.
• Processes incoming records requests, conducts research, and compiles data for reports and responses.
• Monitors data quality, identifies discrepancies, and assists in maintaining accurate records databases.
• Prepares statistical and operational reports to support program planning and compliance.
• Provides guidance to staff on records management policies and procedures.
• Coordinates off-site records storage, retrievals, and destruction activities.
• Acts as section liaison between the department, court system, pretrial, and other related departments.
• Assists in budget development process. Determines the need for equipment, technology, professional services, staffing, and other resources. Manages vendor relationships, prepares requisitions for…