Front Office Coordinator

Location:

Austin, TX

Pay:
Starting at $16–$17.50 per hour, depending on experience

Schedule:

Monday–Friday, 8:30 AM – 6:00 PM (No weekends!)

As the Front Office Coordinator, you’re the first friendly face our patients see — and the voice that sets the tone for their entire visit. You’ll ensure a seamless experience from check-in to check-out, managing scheduling, insurance verification, and day-to-day office communications with efficiency and warmth. This is the perfect opportunity for someone who enjoys connecting with people and keeping a busy office running smoothly.

At our office, we treat both our employees and our patients like family. For over 30 years, our independently owned practice has built a reputation for personalized care and a supportive, team-oriented culture. We’re not a corporate chain — we’re a close-knit group that values communication, collaboration, and genuine kindness.

• No weekends – enjoy your work-life balance
• Positive, family-like atmosphere
• Opportunity to grow and learn within a respected, well-established practice

• Greet patients warmly and create a welcoming, professional environment
• Schedule, confirm, and manage appointments to ensure an efficient daily flow
• Collect and update patient information, including medical history and reason for visit
• Verify vision and medical insurance coverage prior to appointments
• Answer and direct incoming phone calls with professionalism and care
• Manage voicemail, messages, and electronic communications (email, fax, and patient portal)
• Support the clinical and optical teams by maintaining organized front office operations

• 6+ months of experience in an eyecare or medical office setting
• Friendly, outgoing personality with the ability to connect with a diverse group of patients
• Strong organizational and multitasking skills with keen attention to detail
• Proficient in computer operations including word processing, data entry, and automated records systems
• Dependable, self-motivated, and committed to delivering excellent patient care