Holistic Therapies Coordinator - Austin

Company Overview

Alive and Well is a wellness sanctuary dedicated to helping individuals transform their health through integrative, innovative, and personalized care. We exist to empower people to live healthier, more vibrant lives by delivering cutting-edge services, compassionate hospitality, and a whole‑person approach to wellness.

At the heart of our work are our core values:

• We have Service in Our Heart:
  We approach every guest and team member with genuine care and selfless intent.
• We are Curious:
  We seek to understand—continually growing in knowledge and awareness to better serve others.
• We are Humble:
  We lead with openness and love, setting aside ego in pursuit of what’s best for the whole.
• We are Collaborative:
  We recognize the power of connection and rely on one another to fulfill our shared purpose.

Our core values aren’t just words on a wall; they shape how we show up for our guests, team, and community every day.

Holistic Therapy Coordinators are at the forefront of the guest experience at Alive and Well, guiding clients through wellness therapies with care, confidence, and warmth. This hands‑on role ensures that each service is delivered seamlessly and in alignment with our mission to heal, educate, and empower. If you’re passionate about wellness, love creating meaningful connections, and thrive in a dynamic, service‑based environment, this is your opportunity to shine.

• Provide a warm, attentive welcome to guests; offer personalized guidance and education for each therapy session.
• Facilitate and monitor services including Sauna + Cold Plunge, Ozone Insufflations, LED Red Light Therapy, Vibroacoustic and Shiftwave Therapies and Hyperbaric Oxygen sessions.
• Ensure therapy rooms are properly set up, maintained, and cleaned between sessions.
• Assist guests with protocols, safety, and comfort, staying attuned to individual needs.
• Communicate the benefits of our services and memberships in a clear and compassionate way.

• Keep therapy spaces clean, fully stocked, and operating efficiently throughout the day.
• Perform light laundry duties and assist with overall cleanliness and flow of the center.
• Monitor inventory and restock products or tools as needed.
• Collaborate with the broader hospitality team to maintain a peaceful, high‑touch guest environment.

• Embod[e?] Alive and Well’s values through your attitude, communication, and care for others.
• Flex between tasks, shifts, and responsibilities as needed; remain adaptable and solutions‑oriented.
• Contribute to team meetings and provide feedback to improve therapies, systems, and guest care.
• Support other departments during peak times or special events as needed.

• Experience:
  
  Prior guest service experience in wellness, spa, fitness, or hospitality preferred.
• Mindset:
  Energetic, thoughtful, and service‑driven with a love for holistic health.
• Skills:
  
  Confident communicator; capable of multitasking and educating guests with warmth and accuracy.
• Flexibility:
  Available for part‑time or full‑time hours; must be able to work weekends and evenings.

• Hourly Pay: $18.00 – $19.00
• Shifts Available:
  • Monday–Friday: 10am - 6pm
• Location:
  
  In‑person at our Austin satellite; must reliably commute or plan to relocate.

This isn’t just a job - it’s an opportunity to play an active role in someone’s wellness journey. As a Holistic Therapy Coordinator, you’ll be part of a passionate team bringing purpose, presence, and care into every interaction. You’ll grow in your knowledge of wellness therapies while helping others live more vibrant, empowered lives.

Can you describe a previous role where you were responsible for facilitating wellness or therapeutic services? What were your key responsibilities, and how do you believe that experience has prepared you for the Holistic Therapy Coordinator position at Alive and Well?

How do you ensure a welcoming and supportive environment for guests?
Can you provide an example of how you’ve handled a situation to enhance a guest’s wellness experience?