Patient Access Representative, Gynecology, University Health Services

Patient Access Representative, Gynecology, University Health Services

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Job Posting

Title:

Patient Access Representative, Gynecology, University Health Services

Hiring Department:
Healthy horns - University Health Services

Position Open To:
All Applicants

Weekly Scheduled

Hours:

40

FLSA Status:
Non-Exempt

Earliest

Start Date:

Immediately

Position Duration:
Expected to Continue

Location:

UT MAIN CAMPUS

Provide administrative support to the Gynecology clinic.

• Front office duties, such as greeting students; initiating check-in and check-out procedures; managing incoming and outgoing telephone calls for the department; scheduling new and follow-up appointments.
• Readily accepts other responsibilities and participates in other activities and committees as assigned, including providing back-up support for scheduling template changes.
• Works overtime, weekends, evenings and holidays as needed.
• Demonstrates regular and punctual attendance pattern.
• Exhibits behaviors consistent with organizational values by demonstrating respect and professionalism, adhering to customer service standards and policies, maintaining patient confidentiality, and actively engaging in quality improvement efforts.

• High school diploma or GED.
• Three years of experience with clerical functions working in the front office of a healthcare/medical facility.
• Experience collecting/verifying health insurance information.
• Excellent interpersonal and communication skills and a professional demeanor.
• Accuracy in grammar and punctuation.
• Outstanding organizational skills.
• Attention to detail.
• Demonstrated ability to learn tasks quickly with minimal training and supervision.
• Flexibility with shifting priorities.
• Ability to maintain confidentiality of protected health information.
• Regular and punctual attendance.
• Exhibits customer service-oriented behavior and excellent public relations skills in all aspects of work.
• Relevant education and experience may be substituted as appropriate.

• More than the required years of experience with clerical functions.
• Certificate of completion of Medical Assistant program.
• Experience working in the front office of a healthcare/medical clinic.
• Experience using Electronic Health Records, Microsoft Word, Excel software Windows environment.
• Experience working in a student health center.

$42,271.20 per year

• May work around standard office conditions.
• May work around biohazards.
• Repetitive use of a keyboard at a workstation.
• Use of manual dexterity.
• Lifting and moving.
• Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs/maintenance.

• Monday through Friday, 8 AM – 5 PM.
• Works overtime, weekends, evenings and holidays as needed.
• Work schedule to be discussed during interview.

• Resume/CV.
• 3 work references with their contact information; at least one reference should be from a supervisor.
• Letter of interest.

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

A criminal history background check will be required for finalists under consideration for this position.

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation,…