Patient Service Specialist - Medical Front Office

Patient Service Specialist – Medical Front Office

Baylor Scott & White Institute for Rehabilitation

Austin (Bee Caves Rd), TX

Hours: Monday - Friday 7am - 7pm (varying)

Employment Type: Full Time

Compensation: $18 - $25 per hour (based on experience)

Entry level position.

• Health, Dental, and Vision insurance;
  Life insurance;
  Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program
• Eligibility and effective dates vary

Seeking an organized, adaptable individual who can work well with others or independently. The candidate will travel to multiple clinics as needed to provide outstanding customer service and complete a variety of tasks, including:

• Greets patients
• Answers phones
• Completes patient intake and data entry
• Verifies insurance and performs pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Performs daily cash balancing and weekly banking deposits

• HS diploma or GED required
• Preferred:
  Customer service experience
• Preferred:
  Knowledge of insurance verification
• Preferred:
  Experience in healthcare, medical, or dental office administration

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